MediChatApp vs CheckInAsyst | Intergy-Native Check-In & Patient Communications

From kiosk vendor to unified Intergy operations platform

If your practice uses Greenway Intergy, you do not need a standalone kiosk product plus a separate messaging platform plus a separate portal plus offshore staffing vendors. MediChatApp was built around Intergy from day one — so check-in, communications, portal, and revenue workflows all share the same data, queues, and audit trails.

See MediChatApp Check-In See Communications Suite

MediChatApp vs CheckInAsyst: high-level comparison

Both improve registration. Only MediChatApp gives you a full Intergy-native operations layer.

Capability	MediChatApp	CheckInAsyst
Core focus	End-to-end Intergy-native operations platform — check-in, messaging, portal, revenue, and VA staffing.	Primarily digital check-in / pre-registration.
Greenway Intergy depth	Built on Intergy (GAPI, HL7, task queues) with workflows tuned in a real high-volume Intergy practice.	Integrates for check-in, but not designed as a full Intergy ops layer.
Check-in experience	Mobile-first links, tablet kiosks, and staff-driven check-in flows — tied directly into messaging and portal.	Strong kiosk and pre-visit workflows, but primarily focused on registration.
Two-way messaging & outreach	Full two-way SMS and portal messaging with queues, templates, and automation (recalls, no-shows, balances).	Limited compared to dedicated communications platforms.
Patient portal	Lightweight portal with secure messaging, document delivery, and self-service flows.	Generally relies on your existing portal or other tools.
Revenue automation	Integrated revenue automation (encounter/charge workflows, balance outreach, Stripe terminals, payment links).	Not focused on end-to-end revenue automation.
Virtual assistants & staffing	Managed VA program (offshore/remote) working directly inside MediChatApp + Intergy queues.	No native VA / staffing offering.
BAA / HIPAA posture	Designed as HIPAA-ready with a BAA, including detailed legal/compliance hub.	Offers HIPAA-aligned workflows; specifics vary per contract.
Vendor sprawl	One vendor for check-in, messaging, portal, revenue automation, and VAs.	Typically part of a multi-vendor stack (check-in + separate comms + separate staffing).

Talk about consolidating tools into MediChatApp

Built around Intergy — not bolted on

MediChatApp is not “check-in software that happens to connect to Intergy.” It is an Intergy-native application layer that your front desk, billing, and operations teams live in every day.

Worklists sourced from Intergy schedules, recalls, balances, and demographics.
One source of truth for visit statuses, reminders, and outcomes.
Deep familiarity with high-volume Intergy workflows from a real production environment.
Architecture designed to integrate with other EHRs over time (e.g., Epic, athena, eCW) without throwing away your ops layer.

Check-in is only one piece of the visit lifecycle

Most revenue and patient experience problems happen before and after the kiosk. MediChatApp wraps the entire visit lifecycle around Intergy.

Before the visit

Automated recalls and waitlist outreach.
No-show recovery and rescheduling campaigns.
Digital forms and pre-registration tied to Intergy.
Two-way SMS to clear up questions and eligibility issues.

During check-in

Mobile links, front-desk assisted, or kiosk-style flows.
Insurance capture, copay collection, and consent gathering.
Eligibility checks and flags surfaced to staff immediately.
Audit trails that live alongside messaging and balances.

After the visit

Balance outreach (SMS, links, portals, Stripe terminals).
Automated satisfaction and review workflows.
Follow-up reminders and recall scheduling.
Reporting that ties back to Intergy production and collections.

Software plus a managed VA program

Check-in tooling does not solve staffing shortages. MediChatApp lets you extend your front desk, access, and billing functions with virtual assistants who work directly inside your Intergy-based workflows.

VAs configured with VPN, Google Workspace, RingCentral, and MediChatApp accounts.
Roles spanning recalls, no-show recovery, pre-reg, eligibility, and balance outreach.
Supervisory and QA layer available as your volumes grow.
One contract and invoice for software and staffing.

Learn about MediChatApp VAs

Migrating away from CheckInAsyst

We help practices move from kiosk-only tools into a unified operations platform — step by step, with minimal disruption.

1) Joint discovery

Map your current CheckInAsyst flows, Intergy configuration, and any related tools (messaging, portal, payments), then match them to MediChatApp capabilities.

2) Parallel pilot

Run MediChatApp check-in and messaging in parallel for selected locations or providers while your team gets comfortable and we tune workflows around real Intergy data.

3) Gradual cutover

Turn down CheckInAsyst as MediChatApp becomes the primary system for check-in, patient communications, and front office workflows — with support for future EHR transitions (e.g., Epic) as needed.