Solutionreach is a broad, EHR-agnostic patient engagement platform. MediChatApp is an Intergy-native operations layer with check-in, messaging, portal, revenue automation, and virtual assistants – designed from the ground up for high-volume Greenway Intergy practices.
Tools like Solutionreach focus on reminders, campaigns, and surveys across many EHRs. MediChatApp goes deeper: it becomes your Intergy-native operations platform – powering check-in, messaging, portal, revenue automation, and even virtual assistants under one HIPAA-ready contract.
If you run Greenway Intergy at scale, MediChatApp is designed to be the no-brainer “home base” for your operations team.
| Capability | MediChatApp | Solutionreach |
|---|---|---|
| Primary focus | Intergy-native operations platform: check-in, two-way messaging, portal, revenue automation, and VA staffing. | Generic patient engagement: reminders, campaigns, and surveys across many EHRs. |
| Intergy depth | Built specifically around Greenway Intergy (GAPI, HL7, Intergy workflows), tuned in a real high-volume Intergy environment. | Integrates with many systems, but not designed as an Intergy-exclusive operations layer. |
| Check-in & pre-visit | Integrated check-in product with mobile, kiosk, and staff-driven flows, directly tied to messaging, portal, and revenue queues. | Focus on communication; check-in experience typically relies on your existing tools/workflows. |
| Two-way messaging | Two-way SMS and portal messaging driven by Intergy schedules, recalls, balances, and task queues with detailed audit logs. | Two-way messaging and reminders, less opinionated around Intergy-specific queues and revenue workflows. |
| Patient portal | Lightweight portal tightly coupled to MediChatApp messaging, docs, and check-in flows. | Emphasis on engagement rather than replacing or deeply rethinking your portal architecture. |
| Revenue automation | Integrated revenue automation module: encounter/charge workflows, balance outreach, Stripe terminals, payment links, and reporting. | Primarily communication-focused; revenue flows are messaging-adjacent vs. deeply operational. |
| Virtual assistants & staffing | Built-in VA program: offshore/remote staff working directly inside MediChatApp + Intergy task queues, with supervision options. | No native VA / staffing program; you layer separate vendors on top. |
| Vendor sprawl | One vendor for Intergy integration, messaging, check-in, portal, revenue automation, and VAs. | Typically one of several tools (reminders + separate check-in + separate portal + separate staffing). |
| Future EHR transitions | Designed as an operations layer you can take with you if you later move from Intergy to another EHR (e.g., Epic) while preserving workflows and staff-facing UX. | Broad compatibility across systems, but not focused on preserving a single, Intergy-first operations layer. |
With generic engagement software, your team is constantly context-switching between the EHR, a texting platform, a separate check-in tool, and external spreadsheets. MediChatApp is built to be the single pane of glass for Intergy-based work.
Solutionreach is strong on communication. MediChatApp keeps your revenue, templates, and access metrics front and center as part of the same system.
With most engagement platforms, your staff are still the bottleneck. MediChatApp pairs the software with a managed virtual assistant program that lives directly inside your workflows.
We treat the migration as an operational upgrade, not just a software swap.
We review your existing Solutionreach templates, campaigns, and reminder logic, and map them into MediChatApp’s Intergy-driven workflows.
Start with a subset of providers or locations. Run MediChatApp side by side while we tune messaging, check-in, and revenue automation against real data.
As MediChatApp becomes the center of gravity for Intergy operations, you can simplify your vendor stack and layer in VAs and additional modules as needed.
See how MediChatApp can centralize check-in, messaging, portal, revenue automation, and VAs under one HIPAA-ready platform built for high-volume Intergy practices.