Two-Way SMS for Modern Practices

Reduce phone volume, speed up scheduling, and keep patients on track with HIPAA-ready two-way SMS deeply integrated with Greenway Health’s Intergy.

MediChatApp Two-Way SMS
Built for
Greenway Intergy
Security
HIPAA-Ready
Audit
Immutable Logs
ROI
Reduce Phone Volume

Everything your front desk wishes they had

Automated, compliant, and integrated SMS—minus the bloat.

Unified SMS Inbox

Unified SMS Inbox + Smart Routing

  • One place for all patient texts with team triage and assignments
  • Rules route messages to the right queue (location, provider, topic)
  • Saved replies and templates for consistent, fast answers
  • Opt-out handling and consent tracking built-in
See it in action
Automated Reminders & Recalls

Reminders, Recalls & Campaigns

  • Multi-touch appointment reminders timed to reduce no-shows
  • Mammogram/ultrasound recalls and preventive care nudges
  • A/B test templates, track response and conversions
  • Respect quiet hours, throttle delivery, and deduplicate contacts
Intergy Integration

Intergy-Aware by Design

  • Sync patient, appointment, and provider context for relevance
  • Auto-create eligible encounters/charges from portal messages/refills
  • Immutable audit logs and granular staff permissions
  • Export analytics for compliance and performance reviews
40–60%
Phone volume reduction
20–35%
No-show reduction
+3–5×
Recall engagement
Minutes
To launch per location

Simple, transparent pricing

Scale by provider or choose a flat plan across locations.

Starter
Best for single location
  • Unified SMS Inbox
  • Saved Replies & Templates
  • Basic Reminders
Professional
Multi-location teams
  • Smart Routing & Queues
  • Recalls & Campaigns (A/B)
  • Intergy Context Sync
Enterprise
Large networks
  • Custom Workflows & SSO
  • Immutable Audit + SIEM Export
  • Dedicated Support & SLA

Ask about our full-suite bundle (Portal, Check-In, Website + SEO, Communications).

Frequently asked questions

Is it HIPAA compliant?

Yes—HIPAA-ready with access controls, audit logs, and secure transport. We’ll sign a BAA.

Does it work with Intergy?

It’s built for Intergy. We sync patients, appointments, and context to power smart messaging.

What about opt-outs and quiet hours?

Opt-outs and consent are respected automatically. Quiet hours and send throttles are configurable.

How fast can we launch?

Most locations go live in minutes once routing rules and templates are approved.

Ready to reduce call volume?

No setup fees · HIPAA-ready · Cancel anytime

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