MediChatApp System Status

View the current health of core MediChatApp services, including messaging, patient portal, check-in, integrations, and supporting workflows.

All systems operational View component status
MediChatApp System Status
Overall status
All systems operational
Core focus
Messaging · Portal · Check-In
Environment
Secure cloud infrastructure
Support

Current component status

High-level view of the major MediChatApp services that power patient communication, access, and operations.

Core application & dashboards

Web application, staff dashboards, admin tools, and reporting interfaces used by practice staff and administrators.

Status: Operational

Messaging & notifications

Two-way SMS, patient portal messages, notifications, and related messaging workflows routed through MediChatApp.

Status: Operational

Patient portal & self-service

Patient-facing portal login, secure messaging, appointment views, and self-service tools surfaced via MediChatApp.

Status: Operational

Check-in & intake

Patient check-in flows, intake questionnaires, and front-desk tools that update your EHR and MediChatApp in real time.

Status: Operational

Integrations & data exchange

Interfaces and data flows that connect MediChatApp to practice management systems, EHR environments, and related services.

Status: Operational

Virtual assistant workflows

Task queues, work lists, and communication tools used by MediChatApp-managed virtual assistants operating under your direction.

Status: Operational

This page summarizes the overall health of MediChatApp-managed services. For environment-specific questions, please reach out to your MediChatApp support contact.

Recent incident history

MediChatApp tracks and reviews service interruptions and connectivity issues that may impact practices.

No incidents currently published

There are no active service incidents reported at this time. Historical incidents will be summarized here as MediChatApp expands automated status reporting and public history.


As part of our commitment to transparency, we are building out more granular, automated uptime reporting and public incident timelines. In the meantime, if your organization is experiencing an issue, please:

  • Confirm local network and VPN connectivity to MediChatApp and your internal systems.
  • Check whether any known upstream or regional connectivity issues are in effect.
  • Contact MediChatApp support with details so we can investigate and, if needed, publish an update.

Need help with a potential service issue?

Share details with our team and we can help distinguish between local connectivity issues and broader service impact.



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